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STEP 2-7

Cancellation settings

Set up the cancellation integration (Cancel Order) used by Try Before You Buy. If you have a Cancellation contract, this is already configured and can be skipped.

  1. Go to Settings > External service integrations > Data integration settings > the Exchanges and cancellations tab

  2. Select "SHOPIFY" for the main cancellation integration (Cancel Order) and click Save at the top right

    The Exchanges and cancellations tab of the data integration settings. Select SHOPIFY from the main Cancel Order dropdown in the cancellation section.

If you have an OMS integration

Set up the OMS integration first, then register the OMS as the main cancellation integration (Cancel Order) and SHOPIFY as the sub integration

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