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Common settings

Shopify integration

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  1. Go to Settings > External service integrations > Integrations > Shopify

    The Integrations screen. Select Shopify from the list.

  2. Enter your store name and click Save at the top right

    The Shopify integration settings screen. Enter the store name and save.

    How to find your store name

    For the store name, enter the value highlighted in red in the URL bar of your Shopify admin.

    The URL bar of the Shopify admin. The part after /store/ highlighted in red is the store name.

    Example: if your Shopify admin URL is "https://admin.shopify.com/store/slipstream-tokyo", the store name is "slipstream-tokyo".

  3. Sign in to your Shopify admin and install the Recustomer app from the following URL

    https://apps.shopify.com/recustomer

  4. After installing, in Shopify go to Settings > Apps > Recustomer > Open app

  5. The Recustomer sign-in screen opens. Sign in to the store you configured in step 2.

  6. Go back to Settings > External service integrations > Integrations. The setup is complete when Shopify shows the Connected status.

    The Integrations screen. Setup is complete when Shopify shows the Connected status.

You can continue with the measurement pixel (optional)

If you want to collect shopping behaviour data on your Shopify storefront, set up the measurement pixel.

If you use Returns and Exchanges, continue with these

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