Login and Shopify integration
Log in to Recustomer, create your store, invite members, and connect Shopify. At this point, Shopify orders are imported into Recustomer.
00:00 Open the Recustomer login page and log in with your email address and password
00:04 Select the merchant and store to log in to
00:10 Click Settings
00:14 Open Settings > Integrations > External service > Shopify
00:24 Check the store name in the Shopify admin
00:30 Enter the store name in "Store name" in Recustomer and save
00:40 Open the Recustomer app in the Shopify App Store and click "Install"
00:50 Review the app permissions and install the app
00:56 Log in to Recustomer again
01:04 Open Settings > Integrations > External service > Shopify again and confirm that it is authenticated
Data integration customization
Once the integrations are set up, specify where orders are imported from, which system is used to look up inventory for exchanges, and which system the exchange order is created in.
00:00 Open Settings > Integrations > Data integration customization
00:06 Select the integration target (SHOPIFY) in Order Importer on the Order import tab
00:11 Click Save
00:14 Click Retrieve data to start importing order information
00:18 Open the Exchanges and cancellations tab
00:20 Set Get Product Variants and Create Exchange Order to SHOPIFY
00:24 Set Cancel Order (Main) for cancellations to SHOPIFY as well
00:27 Click Save
00:00 Open Settings > Integrations > External service
00:05 Open Shopify
00:07 Open the Integration settings tab and enable the send back status sync with Shopify, inventory lookup, and creating an order for the exchange item
00:15 Click Save