STEP 2
Settings
Cancellation has eight setup items. Work through the pages in order from the top to complete the setup.
| # | Setting | Description |
|---|---|---|
| 2-1 | Create a store | Create a store in Recustomer (the method depends on your plan) |
| 2-2 | Invite users | Invite the members involved in cancellation handling to the admin dashboard |
| 2-3 | Integration settings | Connect your cart system and OMS |
| 2-4 | Cancellation request page | Set the appearance and wording of the page shoppers use |
| 2-5 | Cancellation deadline | Set how long after an order a cancellation can be requested |
| 2-6 | Notification emails | Set the emails sent automatically to shoppers |
| 2-7 | Refund method | Set how refunds are issued when a cancellation goes through |
| 2-8 | Rakuten external link application | If you sell on Rakuten, submit an external link application in Rakuten (RMS) |
© Recustomer, Inc.