STEP 2
Settings
Complete the common settings first
Creating a store, inviting users, connecting your cart system or OMS, and setting refund methods are done in Common settings. If you have already set them up for another product, you can skip them.
In the integration settings, also complete the steps for Cancellation (main / sub for cancellation; for CROSSMALL and ecforce, the cancellation processing phase and the integration settings (cancellation)).
Cancellation has three setup items. Work through the pages in order from the top to complete the setup.
| # | Setting | Description |
|---|---|---|
| 2-0 | Common settings | Create a store, invite users, connect your cart system or OMS, set refund methods and submit the Rakuten external link application. The refund method used when a cancellation goes through is registered here as well (the same setting is used for Returns & Exchanges) |
| 2-1 | Cancellation request page | Set the appearance and wording of the page shoppers use |
| 2-2 | Cancellation deadline | Set how long after an order a cancellation can be requested |
| 2-3 | Notification email settings | Set the emails sent automatically to shoppers |
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