Docs

Shipping Status Webhook

POSThttps://your_server_address/{your_shipping_endpoint}

Notifies you of a shipping status update.

Headers

  • X-Recustomer-Signature-256stringrequired

    HMAC SHA256 signature of the payload, sent in a header to guarantee data integrity and authenticate the sender. The signature has the form 'sha256=signature', where signature is a 64-character hexadecimal string.

    Pattern: ^sha256=[a-fA-F0-9]{64}$

  • X-Recustomer-Sender-IDstringrequired

    Contains a unique identifier of what triggered the webhook, so that the receiver can identify the sender.

Request body

  • order_numberstringrequired

    order number

  • shipping_addressobjectrequired

    Shipping address (always included; when there is no shipping address at all, it is an object whose fields are null)

    Show child attributes1
    • phone_numberstringrequirednullable

      Phone number of the shipping address (null if not registered, or if there is no shipping address at all)

  • tracking_numberstringrequired

    tracking number

  • estimated_delivery_datestring(date)

    Estimated delivery date (YYYY-MM-DD)

  • actual_delivery_datestring(date)nullable

    Delivery completion date (YYYY-MM-DD; null until delivered)

  • actual_delivery_datetimestring(date-time)nullable

    Delivery completion date and time (ISO 8601 with the JST offset, for example 2026-01-15T19:30:00+09:00; null until delivered, or if the carrier does not provide the time)

  • latest_delivery_statusstringrequired

    latest tracking status

    Possible values: 荷物受付け 配送中 お届け完了 受取可能 ご不在のため持ち戻り 配送トラブル 保管期限の超過

  • delivery_companystringrequired

    delivery company

  • logistics_centersarray of objects
    Show child attributes1
    • centerobject
      Show child attributes4
      • center_namestring

        logistics center name

      • center_addressstring

        logistics center address

      • updated_atstring

        arrived at the center

      • statusstring

        status name at the center

Responses

200 OK

  • resultsstring
© Recustomer, Inc.