# Notification email settings

> STEP 2-8

Configure the notification emails that are sent to shoppers automatically.

1. [Editing the templates](#editing-the-templates)

2. [Email template variables](./mail-variables.html)

## Editing the templates

1. Go to [Settings > Customer notifications > Templates > Trial](https://rcmr.io/settings/notification/template/cancel-return-trial?tab=trial)

    ![The Trial tab of Customer notifications. It lists the trial request guidance email, the trial period started email, the trial period ending email, the trial completed email, and the re-authorization succeeded/failed emails (including return in progress). Each can be edited from Edit.](images/02g_mail-templates.png)

    ※All of the email checkboxes are selected and cannot be cleared

2. Click **Edit** on a notification to preview and edit its content

    ※Every email comes with default wording and can be used as is. Customize it freely if you want to change the wording

    > **注意: If you do not use Recustomer Returns and Exchanges, you need to make this edit**
    >
    > In the email body, the link in "(request it **here**)" points to the Recustomer return request URL. That URL is only available with a Returns and Exchanges contract, so change it to the URL of the return request form you currently use.
    >
    > ![A preview of the Try Before You Buy guidance email. The (request it here) link in STEP 2 of the three trial steps is outlined in red.](images/02g_apply-link.png)