# Request notifications

> Common settings

Each user can receive an email notification when a return request is created. This is a per-user setting, so each user who wants notifications must turn it on.

## 1. Turn on request notifications

1. From your account name in the upper-right corner of the admin dashboard, go to [Account settings > Notifications](https://rcmr.io/accounts/notification)

2. Select **Return request received**

   ※To also receive notifications for cancellation requests, select **Cancellation request received** as well

3. Click **Save**

## 2. Sample notification emails

The content of the email depends on how the request was processed.

**・Approved automatically**

The approved items are shown under **返品申請が承認された商品** (Items whose return request was approved).

![Notification email for an automatically approved return request. The approved items are shown below the request details.](images/02b_notification-mail-auto-approved.png)

**・Rejected automatically**

The rejected items and the reason are shown under **返品申請が拒否された商品** (Items whose return request was rejected).

![Notification email for an automatically rejected return request. The rejected items and the reason are shown below the request details.](images/02b_notification-mail-auto-rejected.png)

**・Manual approval**

Only the request details are shown. Review the request in the admin dashboard and approve or reject it.

![Notification email for a return request that needs manual approval. Only the request details are shown.](images/02b_notification-mail-manual.png)