# Notification email settings

> STEP 2-6

You can configure the following for the notification emails sent to shoppers during the cancellation process.

1. [Editing the templates](#editing-the-templates)

2. [Setting the sender address](#setting-the-sender-address)

## Editing the templates

1. Go to Settings > Customer notifications > Templates > Cancellation

   ![The Cancellation tab of customer notifications. You can edit the cancelled, cancellation rejected, refunded, and refund rejected notifications from Edit.](images/02f_notification-templates.png)

2. Click **Edit** on a notification to preview and edit its contents

   ※Each email comes with default wording that you can use as is. Customize it freely if you want to change it.

## Setting the sender address

Set the sender (from) address for notification emails. Setting a sender address lets you see replies from shoppers to the notifications Recustomer sends.

1. Go to Settings > Customer notifications > Email sender > Cancellation / Returns / Try before you buy

2. Set the sender name

3. Enter the new address in the sender email address field and click **Verify**

   ![The email sender settings screen. Enter the sender name and sender email address, then click Verify.](images/02f_mail-sender-setting.png)

4. A **Verify domain** dialog appears. Add the records it shows to the DNS records of your domain.

   ![The Verify domain dialog. Add the records it shows to your domain provider's DNS.](images/02f_domain-verify-popup.png)

5. Once the DNS settings are in place, reopen the dialog from step 4 and click **Verify domain**

> **ヒント: Reference: how to change records with major domain providers**
>
> - [Onamae.com (DNS record settings)](https://www.onamae.com/guide/p/70)
>
> - [AWS (Amazon Route 53)](https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/resource-record-sets-editing.html)
>
> - [Xserver](https://www.xserver.ne.jp/manual/man_domain_dns_setting.php)
>
> - [Muumuu Domain](https://support.muumuu-domain.com/hc/ja/articles/360046453854)