# Cancellation deadline settings

> STEP 2-5

Set the deadline for accepting cancellation requests. When a shopper looks up an order past the deadline on the cancellation request page, they are told that the deadline has passed and cannot submit a request.

### Steps

1. Go to Settings > Cancellation > Cancellation policy > Cancellation deadline

2. Click **Default cancellation deadline**

3. Set the deadline using one of the following formats

   ![The dynamic cancellation deadline editor. Set the deadline using one of three formats.](images/02e_deadline-edit.png)

   - Until a specific time, a number of days after the order date (for example, until 15:00 the day after the order)

   - Until a number of hours after the order (for example, until 0 hours 30 minutes after the order)

   - Between two times on the order date (for example, from 09:00 to 18:00 on the order date)

> **ヒント: Tip**
>
> Set the deadline to match the point after which your warehouse or logistics team can no longer stop a shipment. For example, if orders are sent to your WMS one hour after being placed and shipping preparation begins then, set the deadline to "until 1 hour after the order".